Staff at Luton Irish Forum are celebrating today for successfully passing the Advice Quality Standard (AQS), a nationally recognised quality mark for organisations providing free, independent advice to members of the public. Luton Irish Forum were first awarded the standard in 2012 and are delighted to have not only maintained those excellent standards but to have exceeded them.
Tom Scanlon, Chair said ‘We are so pleased to have been awarded the AQS as it shows the people using our service in Luton and the surrounding areas, as well as those funding our service that we are working to the best possible professional standards. The team have worked very hard to achieve the AQS and the Board will be making sure that they maintain these high standards in the future.’
The AQS is awarded by the national umbrella group, the Advice Services Alliance. The ASA Director Lindsey Poole said: ‘The AQS is a tough benchmark to achieve, particularly in challenging times for the voluntary sector and our clients and we offer our congratulations to Luton Irish Forum for so clearly making the grade.’
Luton Irish Forum will continue to proudly display the AQS logo, part of a community of over 650 organisations across the country who hold the AQS standard.
One of our clients said ‘Luton Irish Forum is fabulous and is a tremendous service for the people of Luton, the staff are helpful and treat you with dignity.’